01
Every request, one board
New, assigned, in progress and done, with the unit, the reporter and the deadline on every row.
- Requests from tenants, staff and inspections
- Filter by building, priority and assignee
- Overdue jobs flagged
Solutions · For maintenance teams
Dispatch jobs and close tickets, on time
Requests come in with photos, get a deadline by priority, and go to your own technicians or to a vendor. Planned visits create themselves. Every cost ends up on the right account.
Real screens from RentsPilot
Deadlines by priority
Emergency, high, normal and low each have a response time, and late jobs stand out.
Your team or a vendor
Assign in-house technicians or send a work order to a vendor with an AMC.
Costs that land right
Charge the tenant, the owner or the company, with advances when the owner pays first.
02
Work orders that record the work
The technician starts the job, records time, labour, materials and photos, and closes it. Or escalates it to a vendor.
- Start, finish or escalate
- Labour, materials and receipt
- Before and after photos
03
Preventive plans that run themselves
AC servicing every three months, water tanks every six. Each visit becomes its own task on the right date.
- Repeat by month, quarter or year
- Per building or per unit
- Linked to the vendor's AMC
04
Vendors and AMC contracts
Keep each vendor's services, trade licence, contracts and open jobs together, and record their bills.
- Services and coverage per vendor
- AMC contracts with dates
- Vendor bills posted to accounts
05
Inspections with photos and meters
Move-in, move-out and general inspections, room by room, with meter readings and keys handed over.
- Room-by-room checklist
- Meter readings and keys
- Damage raised as a maintenance request
More from the product
Every screen on this page is the live RentsPilot app, not a mock-up.
Inspections list
Service requests: move-in, parking and NOCs
Maintenance advances from owners
Tenant portal: report a problem
Questions we hear
Can tenants report problems themselves?
Yes, from the tenant portal or the tenant app, with photos or a voice note.
Who pays for a repair?
You choose per job: the tenant, the owner or the company. Owner-paid work can use an advance.
Is there a vendor login?
Not yet. Vendors receive work orders by email today; a maintenance app is coming.
Your properties are moving.
Are you ready to move with them?
Take your seat. RentsPilot your business, on autopilot.