RentsPilot

Products · Tenant Portal

Your tenants, served without a phone call

Each tenant gets their own portal. They see what they owe, pay online, report a repair with photos, ask for an NOC and accept a renewal. Your team sees it all in RentsPilot.

Real screens from RentsPilot

  • No password

    Tenants sign in with their email and a 6-digit code.

  • Pay online

    Card payments go to your own payment account; slips and cheques are tracked too.

  • Requests with photos

    Repairs, move, parking, NOCs and documents, each with its own steps.

01

What I owe, and paying it

Upcoming and overdue payments, cheques on file and receipts, with a pay button for online payments.

  • Pay by card
  • Upload a transfer slip
  • See cheques and their status
Read the guide

02

Report a problem

Pick the area and the issue, add photos or a voice note, and follow the job until it is done.

  • Photos and voice notes
  • Status updates
  • Every request in one history
Read the guide

03

Service requests

Move-in, move-out, parking, NOCs and other documents, each following the steps you set.

  • NOC and document requests
  • Parking requests
  • Move dates
Read the guide

04

My lease and renewal

The contract, registration and deposit, a renewal offer to accept, and notice to leave.

  • Lease and Ejari certificate
  • Accept a renewal
  • Give notice
Read the guide

05

Your listing site, on the same portal

Each building has a public page with vacant units. Visitors apply, book a viewing or WhatsApp you.

  • Building and unit pages
  • QR poster for the entrance
  • Applications become leads
Read the guide

Every screen on this page is the live RentsPilot app, not a mock-up.

  • Tenant portal sign-in

  • Public building page

  • Public building units

  • Public unit details

Questions we hear

How does a tenant get access?

When you add a tenant with an email, they can sign in. You can resend the invite from the tenant's page.

Does it work on a phone?

Yes. The portal works in any phone browser, and there is a tenant app for iOS and Android.

Is it in Arabic?

Yes. Tenants switch between English and Arabic.

Your properties are moving.

Are you ready to move with them?

Take your seat. RentsPilot your business, on autopilot.